Return and Refund Policy
Thank you for shopping at B M Enterprises. We appreciate your business and strive to provide you with the best products and services. However, if you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 3-4 days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us at:
Email: sales@bmesys.com
Phone: +91 9711139410
Address: Plot No 98, First Floor, Sector 9A, Gurugram, Haryana 122001
Exceptions
Please note that certain items are non-returnable:
- Gift cards
- Downloadable software products
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
Cancellation Policy
Orders can be canceled within 24 hours of placement. After that, the order will be processed and cannot be canceled. If you wish to cancel an order, please contact us immediately.
Changes to This Policy
We reserve the right to update or change our return and refund policy at any time. Any changes will be posted on this page.
By making a purchase on our website, you acknowledge and agree to our return and refund policy.